Blog

by Rod Giess
The Cost of Digitalization on the Customer Relationship
The insurance industry, like many others, has undergone a transformative…

by Rod Giess
Shifting KPIs for Auto Insurance Marketers – Part 2

In Part I of this series, we discussed replacing traditional metrics such as…

by Rod Giess
Shifting KPIs for Auto Insurance Marketers – Part 1
Proficiency in metrics and data analysis is a crucial skill for auto insurance…

by Debbie Rivers
Customer Expectations in a Digital World
In today’s digital world, customer expectations have significantly evolved when it comes…

by Debbie Rivers
How Artificial Intelligence (AI) is Transforming the Insurance Industry

Artificial Intelligence (AI) is transforming the…

by Debbie Rivers
Think Cutting Costs Is Your Best Bet for Dealing With Inflation? Think Again!
Supply chain disruptions are gradually easing.…

by Rod Giess
Will Artificial Intelligence Replace Human Underwriting?
Few factors within an insurer’s control affect profitability as much as…

by Debbie Rivers
You may be surprised!

Whether they’re unhappy with their home, health, or auto insurance), the chief reason that compels…

by Rod Giess
Even before Hurricane Ian caused damage that could reach or exceed $70 billion, homeowners in Florida were already facing higher…